Terms of service

At Auramis, we enforce strict regulations to ensure the security of our customers' data. Just as we uphold the highest quality standards for our products and services, we are equally committed to full transparency in all online transactions, ensuring the best possible shopping experience.

1. Age and Payment Methods

To complete a purchase on our website, you must be over 18 years old and possess a valid credit or debit card issued by a bank acceptable to us.

2. Accuracy of Information

By placing an order, you confirm that all information provided is true and accurate. If the information is found to be false or incomplete, Auramis reserves the right to suspend or cancel your account.

3. Electronic Communication

By registering on our website, you agree to receive promotional emails from Auramis. You may unsubscribe at any time.

4. Order Acceptance

Auramis reserves the right to decline any order for any reason.

5. Product Description

Products are displayed on the website with accurate descriptions. If a product does not match its description, you may return it in accordance with our return policy.

6. Pricing Information

AURAMIS reserves the right to correct any pricing errors displayed on the website.

7. Return and Exchange Policy

Unopened and undamaged products may be returned within 14 days of purchase for a full refund.

8. Compensation

Auramis reserves the right to recover any amounts refunded for returned or exchanged products.

9. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.

10. Governing Law and Jurisdiction

These terms and conditions are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

11. Dispute Resolution

In the event of a dispute, both parties shall attempt to resolve it amicably before resorting to legal action.

12. Invalidation of Rights

Auramis reserves the right to invalidate these terms or any of your rights granted under them at any time.

13. Delivery Information

Domestic shipping: 2 to 7 business days.